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Call 911 for all emergencies

Where people or property are at risk and Police, Fire or Ambulance are required call 911 immediately.

Remember, calling 911 for non-emergency situations could cause a delay in someone else getting life-saving help in time.

It is important to make the right call at the right time, to get the service you need. Knowing when to call 311, the police non-emergency line or 911 will ensure you get the right help at the right time.

Call 311 for information about City services and programs

  • The 311 Contact Centre operates 24/7, 365 days a year
  • 311 staff provide information and refer requests to the appropriate City of Toronto division for response to the resident/situation; response times from divisions will vary depending on the service request.
  • 311 offers assistance in more than 180 languages and has a TTY service for the hearing impaired (416-338-0889)
  • Some service requests can also be made online

Examples of City service requests to 311 include noise and property complaints; animal complaints; waste collection; road and sewer maintenance and tree requests.

Call 416-808-2222 for non-emergency police matters

  • This line is staffed 24/7, 365 days a year
  • The public can file many police related reports online, some of which include: damage to property under $5000, driving complaints and parking complaints. For a full list of police related online reports, please visit for more details.


Ward 16 Programs & Projects

Update on the Eglinton Crosstown LRT Project

Update on the Eglinton Crosstown LRT Project The Eglinton Crosstown LRT, a project of Infrastructure Ontario, is on track for completion in 2021. My office has been actively engaged with residents about the traffic impacts resulting from the construction work on...

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Update on the redevelopment of 175 Wynford Drive

After the sale of 175 Wynford Drive earlier this year, the new owners began working on a proposal for developing the property, to replace previous owners’ plan to build two towers, at 30 and 36 storeys.

On September 10, 2020, an online information session was held by the Developers of 175 Wynford Drive. Deputy Mayor Minnan-Wong had asked them to provide this update on their new development proposal, which has not yet been submitted to the City. Attached is the presentation from the online information session.

The current proposal includes demolishing the Don Valley Hotel and building 4 high-rise towers (54, 45, 47 and 49 storeys) connected by two 8-storey podiums. More green space is planned on the site with a pedestrian connection from Wynford Dr. to the Eglinton Crosstown LRT stop, and retail along Wynford Dr.

The Councillor has been very clear that he cannot support this development proposal. Not only has the Wynford/Concorde community experienced significant development pressures recently but they have also been facing increasing traffic congestion and lack of community infrastructure.

To find more information on this redevelopment project and provide feedback to the developer, please visit

If you have any questions of feedback, please don’t hesitate to contact our office.

Connect with us

It is a great honour to serve our community as Councillor and Deputy Mayor.

Our Ward is large and diverse. It goes as far north as the 401, as far south as Gateway Blvd and the DVP, as far west as Leslie St. and as far east as Victoria Park.

We have nearly 95,000 residents and comprise many different neighbourhoods. They include Fenside, Parkwoods/Donalda, O’Connor Hills, Victoria Village, Flemingdon Park, Wynford Drive, Don Mills, and York Heights.

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Latest Post

East Don Trail Update

The East Don Trail Project started Phase 1 in 2018 and is expected to complete Phase 2 this fall... read more

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