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Call 911 for all emergencies

Where people or property are at risk and Police, Fire or Ambulance are required call 911 immediately.

Remember, calling 911 for non-emergency situations could cause a delay in someone else getting life-saving help in time.

It is important to make the right call at the right time, to get the service you need. Knowing when to call 311, the police non-emergency line or 911 will ensure you get the right help at the right time.

Call 311 for information about City services and programs

  • The 311 Contact Centre operates 24/7, 365 days a year
  • 311 staff provide information and refer requests to the appropriate City of Toronto division for response to the resident/situation; response times from divisions will vary depending on the service request.
  • 311 offers assistance in more than 180 languages and has a TTY service for the hearing impaired (416-338-0889)
  • Some service requests can also be made online

Examples of City service requests to 311 include noise and property complaints; animal complaints; waste collection; road and sewer maintenance and tree requests.

Call 416-808-2222 for non-emergency police matters

  • This line is staffed 24/7, 365 days a year
  • The public can file many police related reports online, some of which include: damage to property under $5000, driving complaints and parking complaints. For a full list of police related online reports, please visit for more details.


Ward 16 Programs & Projects

Improving the Broadlands Tennis Courts

Improving the Broadlands Tennis Courts

The City is planning improvements to the four outdoor tennis courts in Broadlands Park as part of a state-of-good-repair program to upgrade the existing equipment and improve safety. In October, City staff and I had a virtual meeting with the local community to update...

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Update on the 175 Wynford Drive Development Application

Update on the 175 Wynford Drive Development Application

In September, the developer re-filed their Application. While this revised proposal eliminates one of the 4 planned towers, I was very concerned that the proposed height of the tallest tower is now 65 storeys. Moving ahead, with the support of the condominium boards...

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Update on Mallow Park improvements

Update on Mallow Park improvements

Mallow Park, located at 15 Mallow Road near The Donway East and Don Mills Road, currently has a small children’s playground with an accessible pathway, and a variety of seating areas. As a result of a Section 37 Agreement for the Mallow Park Townhomes development...

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Connect with us

It is a great honour to serve our community as Councillor and Deputy Mayor.

Our Ward is large and diverse. It goes as far north as the 401, as far south as Gateway Blvd and the DVP, as far west as Leslie St. and as far east as Victoria Park.

We have nearly 95,000 residents and comprise many different neighbourhoods. They include Fenside, Parkwoods/Donalda, O’Connor Hills, Victoria Village, Flemingdon Park, Wynford Drive, Don Mills, and York Heights.

Toronto City Hall 100 Queen St. West Toronto, ON M5H 2N2



East Don Trail Update

We are pleased to announce that Phase 2 of the East Don Trail is officially complete! You can now enjoy the extension of the existing East Don Trail from Wynford Heights Crescent all the way to Wigmore Park...

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